Privacy policy

Privacy Policy

Last updated: July 2026

At Veloria Original, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit veloriaoriginal.com, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers)
  • Order history

Device Information

We may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Website activity
  • Pages viewed
  • Referring websites

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you regarding your purchase
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Personalize your shopping experience
  • Send marketing communications (only where permitted or with your consent)

Payment Information

We do not store or have access to your complete payment information.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Measure advertising performance
  • Improve website functionality

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Marketing Communications

If you subscribe to our newsletter or provide your email address, we may occasionally send you:

  • Product updates
  • Promotions
  • Exclusive offers
  • New arrivals

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We only share your information with trusted service providers when necessary to operate our business.

These may include:

  • Payment processors
  • Shipping carriers
  • Order fulfillment providers
  • Marketing platforms
  • Analytics providers
  • Customer support services

We do not sell your personal information to third parties.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While no method of internet transmission is completely secure, we continuously work to protect your information using appropriate security practices.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain processing
  • Request a copy of your personal information
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can remove the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised "Last updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Veloria Original

Email: support@veloria.com